Policies
Governance for sustainability
For sustainability governance at Norte Energia, we have a Sustainability Committee and an Advisory Board, in addition to the Sustainability Superintendence, which reports directly to the Presidency.
With a strategic role, the Sustainability Committee, created in 2021 and coordinated by an independent director, is formed exclusively by members of the Board of Directors and its main objective is to guide and define the Company's strategies so that we can achieve the commitments made in our Policy of Sustainability, as well as the incorporation of ESG practices as an organizational culture.
Risk Management
The Risk Management Policy defines the principles, guidelines and structure to manage them, establishing the responsibilities of the areas and the processes to identify, assess, respond to, treat and monitor corporate risks. Thus, it is possible to prevent their impacts on Norte Energia's business strategies. That policy is in line with the recommendations of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) ERM Framework Update and the ISO 31000 Standard.
Integrity and Compliance
We are committed to maintaining the highest levels of professional and ethical standards in conducting our business. Thus, the Integrity Program aims to prevent, detect and remedy situations of fraud and corruption through a set of integrity mechanisms and procedures, with:
- Internal Audit;
- Ethics and Corporate Integrity Committee;
- Confidential and outsourced Reporting Channel;
- Encouraging the reporting of irregularities and protection for whistleblowers;
- Effective application of the Code of Conduct and Ethics;
- Fraud risk matrix.
Specifically regarding the reporting channel, it should be noted that it is made available to internal and external audiences, being managed by a third-party company that takes care of the initial negotiations of the investigation process. In 2022, 69 complaints were received, of which 64 were completed, and the remaining five are under investigation phase. Complaints being investigated for more than 120 days must be explained before the Ethics and Corporate Integrity Commission.